Golden Star Theaters seeks a dynamic Head Manager to lead our team in delivering an exceptional movie-going experience. In this role, you’ll manage a team of 15-20 floor staff members, 4 assistant managers, and 2-3 cleaners, overseeing day-to-day operations of a first-run movie theater.
The ideal candidate possesses proven management and supervisory experience, a passion for customer service, and strong organizational skills. As a hands-on leader, you’ll mentor and collaborate with staff to ensure top-notch customer service. The role includes personnel management, scheduling, hiring, training, and maintaining a clean and safe environment.
Key Responsibilities:
- Manage a team of 15-20 employees, 4 assistant managers, and 2-3 cleaners.
- Provide direction, coaching, and leadership to personnel, including scheduling, hiring, training, and performance reviews.
- Deliver exceptional customer service and create a comfortable, distraction-free environment.
- Maintain a clean, safe, and well-functioning facility.
- Oversee food and beverage services, manage inventories, and handle weekly movie scheduling.
- Operate and maintain digital movie projectors.
- Develop and execute movie-themed promotions.
Qualifications:
- Proven management/supervisory experience in customer service.
- Positive attitude and effective leadership skills.
- Comfortable enforcing policies and regulations.
- Self-motivated with strong communication and analytical skills.
- Ability to prioritize, delegate, and meet deadlines.
- Familiarity with basic computer applications (Excel, Word, internet communications).
- Reliable transportation and willingness to work nights, weekends, and holidays.
This full-time, salaried position offers competitive compensation based on experience, along with 2 weeks of vacation and medical benefits. Join us in creating a picture-perfect movie experience for our valued guests!
To Apply:
- Email your resume, with references, to svcresumes@goldenstartheaters.com