Head Manager
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Head Manager

Job Description:

The head manager at Golden Star Theaters will oversee a staff of 15-20 floor staff employees and 4 assistant managers to run the day-to-day operations of a first-run movie theater. The ideal candidate will possess a strong sense of organization, efficient and effective communication skills, as well as the ability to complete the day-to-day operations and implement effective strategies to reach long-term goals. The candidate must have management / supervisory experience, understand business operations and will work with / mentor theater employees to provide top-notch customer service. He or she must have a love for the movies.

This is a full time, salaried position. Salary will be based off of prior work experience. Includes 2 weeks vacation and medical.

Job Responsibilities (Not all encompassing):

  • Able to manage a staff of 15-20 employees 4 assistant managers and 2-3 cleaners.
  • Personnel Management (Assistant Managers, Floor Staff and Morning Cleaners) – Provide direction, coaching and leadership to personnel while supporting company policies and procedures. Includes scheduling, hiring, training, raise reviews and disciplinary reviews.
  • Provide a fast, helpful, friendly and proactive customer service by recognizing opportunities before they occur, resolving the ones that do, and leaving the guest with a positive experience.
  • Provide an experience that is comfortable, distraction-free and picture-perfect.
  • Maintain a building that is clean, safe and in good repair.
  • Serve fresh, appetizing and properly prepared food and beverages.
  • Maintain theater inventories. Includes weekly ordering, organizing and counting.
  • Weekly movie scheduling.
  • Bi-Weekly payroll.
  • Operate and maintain digital movie projectors.
  • Develop, organize and execute movie themed promotions.


  • Proven management / supervisory experience in a customer service field required with effective managerial and training skills. Preferably in a general / head manager position. (Must be able to teach and lead those around you.)
  • Understand the need / value of possessing and maintaining a positive, energetic attitude.
  • Comfortable with enforcing theater policies, rules, and regulations.
  • Self-motivated and able to work in a high paced environment.
  • Persuasive written and oral communication skills along with strong analytical skills.
  • Ability to operate at a high-level of organization and prioritization with an ability to effectively delegate and follow up with all theater staff.
  • Comfortable communicating and working with customer, supervisors, peers, subordinates and vendors.
  • Prior money handling / counting experience.
  • Ability to consistently meet deadlines in a timely fashion.
  • Standing, walking, lifting, twisting and bending on a frequent basis.
  • Comfortable around computers with a working knowledge of Excel, Word and basic internet communications. (Familiarity with Macintosh a plus.)
  • Have reliable transportation. (A personal vehicle is preferred.)
  • Willingness to work nights, weekends, and holidays.
  • Valid ID and Social Security Card or Birth Certificate OR a Valid Passport

To Apply: